Once payment has been made, 99% of all orders leave our fulfillment center within 1-2 days. They will be sent to the shipping company and from there it will be completely handled by them.
Simply choose your color or size if applicable from the dropdown menu on the product page, then click the "Add to Cart" button and proceed to checkout when you are done shopping.
ShopJewelry.net adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
We will guarantee to provide full refund if you cancel your order within 24 hours after you have made payment. However if 24 hours has passed since you made the order, you may have to wait for your parcel to arrive before you can return them to us.
After placing your order, you will have twenty-four (24) hours to revise and change anything in your order. If a change needs to be made to your order, please contact us at info@shopjewelry.net ASAP and we will do our best to accommodate that change.
If you have ordered a wrong item, please contact us at info@shopjewelry.net within the next 24 hours of placing your order, and we will assist you in making the modification you desire.
While our policy states that you should request order cancellation or modification within 24 hours of placing your order, please contact us at info@shopjewelry.net to check if your order has not yet shipped and can still be cancelled or modified. If your order has already shipped, you will need to wait for your parcel to arrive before initiating a return to us
Oftentimes this is because you have accidentally entered your email wrong. Throughout the process we will send out 2 emails, an order confirmation and a shipping confirmation email. If you believe you may have entered your email wrong please contact us via info@shopjewelry.net and we will fix it for you.
Also, please check your SPAM folder to see if your confirmation email was sent there.
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We do not store credit card details nor have access to your credit card information.
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Have a question? Need to resolve an issue? We’re here to help! Contact us at info@shopjewelry.net (We reply within 3 HOURS)